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The operating system for Indian healthcare

From the counter to the signed report, in one calm system.

Kliniqo runs a pathology laboratory's whole day and puts the signed report on the patient's phone. Built in Rajkot; the first laboratories are moving in now.

  • Database in Mumbai
  • Each laboratory's data walled off by the database itself
  • A QR code on every report
  • 110 analyser models on the list

Vaibhav Laboratory

Rajkot · NABL-style report

Released · v1
PatientKajal Trivedi
OrderV26-01184
Age / Sex34 y · F
ReportedToday, 11:20

Haemoglobin

13.8g/dL

Reference 12.0 – 15.0 g/dL · female, 30–39 years

Fasting glucose

118mg/dLH

Reference 70 – 100 mg/dL · female, 30–39 years

Creatinine

0.9mg/dL

Reference 0.6 – 1.1 mg/dL · female, 30–39 years

Dr. Vaibhav Rupapara, MD (Path.)

Verified and frozen at release

Sysmex XN-550 · connected

Vaibhav LaboratoryWhatsApp

Hello Kajal, your report (V26-01184) is ready at Vaibhav Laboratory. Read it here: kliniqo.co.in/s/…

11:24

An example report. No patient's data is shown on this page.

Real screens, not drawings

The whole laboratory, in one place.

The Counter takes a patient in seconds. The bench marks what is out of range. The report goes out signed, QR-checked, on WhatsApp.

The Counter, a patient registered
The bench, a low value marked
To sign, the value to look at first
A released report, Send on WhatsApp
The report on her phone, its QR code
Dues, every balance
The collector's round
The laboratory's website
  1. 01 The Counter A patient in seconds, from the keyboard.
  2. 02 The bench Results in, and anything outside its range marked.
  3. 03 To sign The pathologist sees what needs a look, first.
  4. 04 Released One press opens WhatsApp with the report's link, ready to send.
  5. 05 The report Signed and frozen, with a QR code anyone can check.
  6. 06 Dues Every balance, oldest first, waiting at the counter.
  7. 07 Home collection The collector's round, and the money taken at the door.
  8. 08 Your own website Tests and health checks booked online, in your name.

Also live today

  • Your machines, connected
  • Credit clients
  • Send-outs
  • X-ray, ultrasound and ECG
  • The doctors' portal
  • Branches on one login
  • Babies' ranges

Real Kliniqo screens from an example laboratory: its name, patients and figures are made up. Each laboratory's data is walled off by the database itself.

A year with Kliniqo

What your laboratory saves and earns in a year.

Move the two figures you know. Every line is counted low, and none of it is anybody else's number.

  • Dues, unbilled tests and discounts saved
  • Repeat tests and referrals earned
  • Counted low, in your own numbers
40
₹400
Dues that come backA balance waits at the counter, and a reminder goes
₹24,960
Patients back for a repeat test249 patients asked when a test falls due
₹99,600
More from the doctors who refer62 patients, from doctors who see their reports in their portal
₹24,800
No test done without a billEvery test, X-ray and ECG sits on a bill
₹24,960
Discounts with a reason and a limitNone above your limit without your yes
₹49,920
No forged report passes as yoursSigned, frozen and QR-checked: a forged copy fails the check
Not counted
Back in a year
₹2,24,240

What Kliniqo costs is quoted for your laboratory, and is not set against this figure.

How each line is countedShow less
Dues that come back

Dues live in a diary, the cash is counted against what everyone remembers taking, and month-end costs a day.

₹1 in every ₹100 billed is taken as a balance nobody ever collects; half of it — 50 paise in every ₹100 — is counted as coming back once the balance waits at the counter and a reminder goes. Reminders go on WhatsApp once Kliniqo's number is live with Meta.

Patients back for a repeat test

A diabetic due again in three months, a thyroid in six: every date is implied by a report you have already issued, and nothing surfaces them — so the patient is tested by whoever asks first.

A fifth of your reports (20 in 100) are taken as implying another test, and one in ten of those patients (10 in 100) as coming back because they were asked — not counting the ones who would have come anyway. Each at your ordinary bill. What a campaign message costs is not taken off.

More from the doctors who refer

Referrals do not stop with a phone call; they taper, and without a monthly figure per doctor nobody notices until the patients are going to the new place.

One more referred patient for every 200 visits, from doctors who read their patients' reports in their own portal and get a monthly statement. The doctors' portal is an extra, quoted for your laboratory.

No test done without a bill

A test added at the bench, an X-ray or ECG done without a slip: work that leaves the laboratory and never reaches a bill.

50 paise in every ₹100 of work is taken as done without a bill today. In Kliniqo every test and every study sits on a bill, and where a room's machine count is switched on, its studies are checked against the bills. X-ray, ultrasound and ECG are extras.

Discounts with a reason and a limit

One counter quotes the printed card, another from memory, a third gives the discount it always gives — and you find out when a patient compares bills with a neighbour.

₹1 in every ₹100 billed is taken as discounts nobody set a limit or a reason for. With a limit set, a discount above it needs a reason and waits for the owner's yes.

No forged report passes as yours

A printed report can be copied, edited and passed off with your name on it.

Not priced: no loss figure for it can be sourced, so none is invented. What it protects is your name — every report is signed, frozen as a numbered version, and carries a QR code anyone can scan to check it against the original.

How the year is counted

What Kliniqo costs is not set against this: each laboratory's price is quoted for it.

Each report is read as one visit and one bill over six working days a week, and every count and every rupee is rounded down. Only money is counted: the counter's time saved is not, because staff time is not cash in hand. Nothing here is a promise.

On the list: 110 models from 36 makers, over ASTM, HL7 or a folder of CSV files. Yours are connected and tested with you when you move in.

SysmexBeckman CoulterErba (Transasia)SwelabGenruiMerilAbbottRandoxAgappeAccurexSnibeBio-RadWerfen (IL)ArkrayEKFRadiometerbioMérieuxCepheid
MindrayHoribaDiatronNihon KohdenRaytoRocheSiemensBiosystemsTulip (Alere)Thermo FisherOrtho ClinicalStagoDiruiTosohCaretiumNova BiomedicalBDGrifols

A day, in order

Six steps, and nothing falls between them.

One patient's morning, step by step. A receptionist learns the counter in a morning.

  1. 01

    Register

    Found by name or number, or a new file in thirty seconds. Duplicates caught first.

  2. 02

    Bill

    Your own rate card, a receipt with a barcode, dues remembered.

  3. 03

    Collect

    Labels print; a scan marks the tube collected. Home visits run on a round.

  4. 04

    Results

    From the analyser or typed. Ranges by age and sex, flags, delta checks.

  5. 05

    Verify

    Held while a control fails; a critical value needs a phone call on record.

  6. 06

    Release

    Frozen, numbered, with a QR code — and its link on the patient's phone.

Where it earns its keep

Three things a spreadsheet cannot do, and most software at this price does not.

Your analyserSysmex, Roche, Mindray, Erba…
ASTM · HL7 · CSV
A PC in the labThe agent holds the port
HTTPS · outbound
KliniqoMumbai · results on the bench list

No port is opened on your network and no fixed address is needed. A result is written to the lab's own disk before the instrument is told it was received, so an internet outage costs nothing but the wait.

Your analysers, connected

A small agent on a PC in the lab reads ASTM, HL7 or a CSV folder. Nothing on your network is opened.

Reports on WhatsApp, in your laboratory's name

A released report reaches the patient's phone, opening with your laboratory's name, once Kliniqo's number is live with Meta.

Reports that stand

Frozen as a numbered version; a correction is a new version with its reason. A QR code proves a printout is genuine.

Why laboratories move

Professional on the outside, calm on the inside.

To look the part, to keep patients, and to grow without changing systems again.

Look the part

Look like the laboratory you already are.

Your letterhead, a QR that proves the report, your own website, WhatsApp in your name.

Patients who come back

Patients who never have to ask.

The report on their phone when it is signed, the family's reports together, a collector at the door.

Room to grow

A system that never gets smaller than you.

Online bookings, health checks, the doctors' portal, and a second branch that opens with your rate card.

Where the money comes back

Six places the same laboratory earns more, without one extra patient walking in.

Every one is a screen the console already has, at work on the patients and doctors already in your file.

  • The repeat tests you are not asking for

    Patients due again, found by the test and the date, asked in your name.

    Messages · Campaign

  • Bookings that arrive while you are shut

    Booked at eleven at night, on the counter's list before the shutter goes up.

    Bookings

  • Health checks sold as a package

    Built off your own rate card, compared side by side on your website.

    Health checks

  • Home collection, charged rather than absorbed

    A visit with a charge, on a collector's round, billed like the rest.

    Home visits

  • Referring doctors who keep sending

    Their own portal, every report the moment it is out, and a monthly statement.

    Doctor portal

  • The dues that walk out of the door

    Who owes you, how much, since when — waiting at the counter.

    Dues

Nothing on this page claims what any of it earned anybody: the first laboratories are moving in now.

Know more

Two ways to work with Kliniqo

One laboratory, or the whole group.

One system for Indian healthcare, quoted for each laboratory, so a single laboratory can afford it.

One laboratory

A base amount, plus only what you use.

The base runs a laboratory from registration to printed report. Your machines, X-ray, ultrasound, ECG and every other extra are added at their own price, in any mix. Quoted for your laboratory.

See what is covered

More than one centre

More than one place, on one login.

Every centre's day side by side on one login. A further place is an extra, quoted for your laboratory with the rest.

Talk to us about your centres

Pricing

A base amount, plus only what you use.

Quoted for each laboratory. The base runs the front desk, the bench, reports and signing, billing, one place and unlimited staff, with no limit on patient files; everything else is an extra you add when you need it.

How it starts

From this page to your first real day, in three steps.

No card, nothing installed. Your patients' files move in only after the order and the data agreement are signed.

  1. 01

    Twelve minutes on the telephone

    What you run on today, and where the day goes.

  2. 02

    Your own rate card, then your own files

    Shown on your own rate card first; your old files after the order.

  3. 03

    Your first real day, with us there

    Somebody from here at your counter. That day is in the price.

Know moreShow less
  1. Twelve minutes on the telephone. Not an hour of slides. We ask what you run on today, what your bench looks like, and where the day actually goes — and you can stop it in the first two minutes if it is not for you.
  2. Your own rate card, then your own files. Before you decide, we show it to you on your own rate card and letterhead. Once the order and the data agreement are signed, your old patients, doctors and reports come across from whatever you use now, and your machines are connected and tested.
  3. Your first real day, with us there. Somebody from here is with you for the first day of real patients — at the counter, at the bench, and on the telephone after. Your front desk learns the counter in a morning; that day is in the price, not an extra line on the invoice.

You pay when you go live, and nothing is charged before you say so. A base amount, plus only what you use, quoted for your laboratory. No GST is added at present. Kliniqo is built in Rajkot and the first laboratories are moving in now.

Before you ring

The questions every laboratory asks first.

The full list, on the pricing page
How does a laboratory start?

With a demonstration, on the demo laboratory or on a copy set up with your own rate card. Your patients, doctors and old reports move in after the order and the data-processing agreement are signed. You pay when you go live; nothing is charged before.

Do we have to retype our old patients?

No. Once the order and the data-processing agreement are signed, export from whatever the laboratory used before — most programs will, under Reports, Utilities or Backup — and load the file under Move in: patients first, then doctors and the rate card, then the old reports. Every step shows what it is about to do before it does it.

Who pays for WhatsApp messages?

Messages go out from Kliniqo's WhatsApp number, each one opening with your laboratory's name — there is nothing for you to set up with Meta. That number's connection to Meta is being made now; until it is live, the counter copies a released report's link from the order and sends it. Each message that really goes costs your laboratory's quoted price, one by one, on the next invoice. On the terms we quote today, replies inside a patient's 24-hour window, which Meta does not charge for, are not counted. Nothing stops, and nothing waiting is thrown away. A laboratory that wants its own WhatsApp number and name can have one: it costs extra and takes two weeks or more to set up with Meta.

Is the analyser connection extra?

Yes: it is an extra, quoted for your laboratory. The models we connect are the ones on our list; yours are connected and tested with you when you move in, and a machine that is not on the list can have its CSV export imported, or its results typed.

What happens if we stop?

You keep access to the end of the period already paid for, and for ninety days after it the laboratory can still take its data: six CSV exports — orders and billing, payments and refunds, turnaround, bookings and home visits, the patient register and the activity log — and every report, printed or saved. Anything else is exported for you on request. See the cancellation and refund policy.

Ready when you are. You pay when you go live.

Ring or write. We show you Kliniqo on your own rate card, from the counter to the signed report.